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Your purchase may be returned unused within the first 30 days after delivery. Returned products must be unworn, the condition it came in, and must include a return merchandise authorization number (RMA) and may be subject to a 20% restocking fee. The buyer is responsible for the return shipping and cost incurred of the return shipping.

All returns will be inspected and we reserve the right to adjust the refund on the return depending upon the condition of the returned product. You can easily obtain an RMA by emailing us at: sales@flipflopstore.com

Here are the guidelines for returns and exchanges : 

  • Returns and exchanges are eligible within 30 days from your purchase date.
  • Item is in unopened and unused condition. 

If you have any questions or concerns about your order, you may reach out to us at any time and we will respond within 1 hour. 

You may reach our customer support by clicking here to begin a return process. 

If you received an incorrect item or damaged items, we will provide you with a return shipping label to return the goods to us for an exchange or a refund. 

For more information regarding returns and refunds, please visit the FAQ.